At Givalli, customer satisfaction is our top priority. If you’re not completely happy with your purchase, we offer a hassle-free 30-day money-back guarantee.
WE ARE HERE TO ANSWER YOUR QUESTIONS
When your order has been dispatched, you will receive an e-mail with a track and trace code. You can enter this track and trace code on our ‘Track Your Order’ page. When you enter the track and trace code here, you can follow the states of your order live.
We proudly offer free shipping on all orders in the U.S.
Orders are typically processed within 1-3 working days and delivered within 5-7 working days after dispatch.
You can track your shipment using the tracking link provided or via our dedicated tracking page once your order has been shipped
We provide over 35 payment options, including major providers like Mastercard, Visa, American Express and Apple Pay.
Yes, you can update your shipping address within 24 hours after ordering.
To make changes, please contact our customer service team with your order number and the updated shipping address as soon as possible.
You can contact us through our contact page! We will be happy to assist you.
Need more help? Our support team is here for you.
Support
